If you have concerns about how your claim has been managed, need assistance with an appeal, or are experiencing issues such as unreasonable delays, the resources below may be able to help.
Advocacy Agencies
Economic Justice Australia is
our recommended choice for
assistance with appeals.
Legal Aid in your state may also
be an option.
Ombudsman
If your complaint is not resolved,
you can contact the Ombudsman
or Hank Jongen’s office,
or even your local federal MP.
FAQ
Please check if your question is here
prior to reaching out.